Privacy Policy

1. Introduction

Rezware LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use German AI and our related websites, applications, and services (collectively, the "Services").

By using our Services, you consent to the data practices described in this Privacy Policy. If you do not agree with these practices, please do not use our Services.

2. Information We Collect

2.1 Information You Provide

• Email Address: When you sign up for our waitlist or newsletter
• Conversation Data: Text, voice, and other inputs you provide when using our AI services
• Image Prompts: Text descriptions you provide for image generation
• Communications: Information you provide when contacting support

2.2 Automatically Collected Information

• Device information (browser type, operating system)
• IP address and general location data
• Usage data and interaction patterns
• Cookies and similar tracking technologies

3. Third-Party AI Service Providers

Our Services utilize artificial intelligence technologies from third-party providers. When you use our Services, your data may be processed by these providers in accordance with their respective privacy policies:

• OpenAI: Powers text and image generation features
• Anthropic (Claude): Powers conversational AI features
• Google (Gemini): Powers AI processing features
• OpenRouter: Provides AI model routing and access
• ElevenLabs: Powers voice synthesis and conversation features
• fal.ai: Powers image generation features
• Other providers: We may use additional past, present, or future AI service providers

Important: These third-party providers have their own privacy policies and data handling practices. Your interactions with our Services may be subject to these providers' policies, including their use of data for AI model training and improvement. We encourage you to review the privacy policies of these providers.

4. AI Training and Model Improvement

When you interact with our AI-powered Services:

• Your inputs may be processed by third-party AI providers who may use this data to train and improve their AI models in accordance with their policies
• We do not have control over how third-party AI providers use data for training
• We recommend avoiding sharing sensitive, confidential, or personally identifiable information through our AI features

Rezware LLC does not use your data to train our own AI models. Any training that occurs is done by our third-party AI providers under their respective privacy policies.

5. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process and respond to your requests and inquiries
• Send you newsletters, updates, and marketing communications (with your consent)
• Analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and abuse
• Comply with legal obligations

6. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Third-Party Service Providers: Including AI providers, email services (Resend, Beehiiv), analytics, and hosting providers
• Legal Requirements: When required by law, court order, or governmental authority
• Protection of Rights: To protect the rights, property, or safety of Rezware LLC, our users, or others
• Business Transfers: In connection with any merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

7. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. Data Retention

We retain your information for as long as necessary to provide our Services and fulfill the purposes described in this Privacy Policy. Conversation data may be retained by third-party AI providers in accordance with their policies.

Email addresses provided for our waitlist or newsletter are retained in Beehiiv.com and Resend.com until you unsubscribe or request deletion. Please refer to the privacy policies of these services for more information.

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your data:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at support@rezware.ca.

Note that data processed by third-party AI providers is subject to their respective data retention and deletion policies.

10. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings. Disabling cookies may affect the functionality of our Services.

11. Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States and Canada. These countries may have different data protection laws. By using our Services, you consent to such transfers.

13. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date. Your continued use of the Services after changes constitutes acceptance of the updated Privacy Policy.

15. Limitation of Liability

As our Services are provided free of charge, Rezware LLC shall not be liable for any unauthorized access, disclosure, or loss of your data. You use our Services at your own risk and acknowledge that we provide no guarantees regarding data privacy or security. We are not liable for any data loss or unauthorized access to your data. We reserve the right to change or discontinue our Services at any time without notice. We reserve the right to ban or suspend your account if we determine you are using our Services in a way that is not permitted by this Privacy Policy or is in violation of our Terms of Service.

16. Translation Notice

This Privacy Policy is provided in English. If you require a translated version of this Privacy Policy in another language, please contact us at support@rezware.ca and we will accommodate your request.

17. Contact Information

For questions about this Privacy Policy or to exercise your data rights, please contact us at:

Rezware LLC
Email: support@rezware.ca